Privacy Policy

Effective date: August 11, 2025

This Privacy Policy explains how Twinhorn Studio (“we,” “us,” or “our”) collects, uses, protects, and shares your information when you use our games, websites, mobile applications, and related services (together, the “Services”). By accessing or using the Services, you agree to the terms outlined here. If you do not agree, please do not use our Services.

1. Who We Are & Contact

Company: Twinhorn Studio

Website: https://twinhornstudio.me/

Privacy Contact / DPO Email: twinhornpublisher@gmail.com

2. Scope

This policy applies to data collected through our Services and related communications. It does not apply to information collected by third parties operating independently of us.

3. Principles & Privacy-by-Design

We embrace privacy-by-design: limiting data collection to what is strictly necessary, obtaining clear consent where required, maintaining data accuracy, and applying strong safeguards. These efforts are continually reviewed and improved.

4. Information We Collect

We may collect various categories of personal and technical information depending on your interaction with our Services:

  • Account & Identity: username, display name, email, social login IDs.
  • Payment & Transaction: purchase receipts, subscription status.
  • Device & Technical: device type, OS, advertising IDs (IDFA/GAID), IP address, language, browser.
  • Usage & Gameplay: progress, scores, session times, Chat logs and user-generated content.
  • Diagnostics & Performance: crash reports, logs, latency, frame rate, telemetry.
  • Advertising & Attribution: ad impressions/clicks, attribution metadata.
  • Support Communications: support tickets, chat transcripts, screenshots (with consent).
  • Location: non-precise (city/country-level), no precise GPS unless explicitly consented.
5. How We Collect Information
  • Directly when you register, make purchases, or contact support.
  • Automatically through our apps and integrations with SDKs (e.g., analytics, advertising, crash reporting).
  • From third parties like social login providers, payment platforms, ad networks, and attribution partners.
6. Purposes & Legal Bases
  • Provide and operate our Services (Contractual necessity).
  • Process in-app purchases and subscriptions (Contractual necessity).
  • Provide customer support (Legitimate interest).
  • Improve user experience via analytics and personalization (Legitimate interest / Consent).
  • Deliver and optimize advertisements (Consent / Legitimate interest).
  • Prevent fraud and ensure security (Legitimate interest / Legal obligation).
  • Comply with legal and regulatory obligations (Legal obligation).
7. Advertising, Monetization & Third-Party Partners

Our monetization includes ads and in-app purchases. We partner with third-party advertising, mediation, analytics, and attribution providers that may collect data as outlined above.

CategoryExamples (Illustrative)
Ad & MediationAdMob, Unity Ads, AppLovin (MAX), ironSource, Vungle, Chartboost, InMobi, AdColony
Attribution & MeasurementAppsFlyer, Adjust, Branch, Kochava
Analytics & Crash ReportingFirebase Analytics, Firebase Crashlytics, Google Analytics 4, Unity Analytics, Sentry
Payment ProcessorsApple App Store, Google Play Billing

Note: Actual providers may vary by game. Please refer to each title’s app listing or in-app disclosures for the current list. Contact us for a per-game vendor table.

8. Cookies & Similar Technologies

We use cookies, localStorage, and pixels on our websites and certain in-app views for functionality, analytics, personalization, and testing. You can manage your cookie preferences in your browser or device settings, though this may affect app functionality.

9. Data Sharing & Recipients
  • Service Providers (e.g., hosting, storage, analytics, support).
  • Advertising & Attribution Partners to serve and measure ads.
  • Platform Providers for billing and app store compliance.
  • Legal Authorities when required by law.
  • Business Transfers in case of merger or acquisition (with user notice).
10. International Transfers & Safeguards

Data may be processed globally. We implement safeguards such as standard contractual clauses, encryption, and contractual commitments as needed to protect data during transfer.

11. Data Retention

We retain data only as long as needed to fulfill the purposes outlined here, or to comply with legal obligations. Older data is anonymized or securely deleted when feasible.

12. Children’s Privacy

Our Services are not intended for children below the minimum age (such as under 13 in the U.S.). If we discover that we have collected personal data from a child without appropriate parental consent, we will take steps to delete it promptly. Parents can contact us to request deletion.

13. Your Rights & Choices

You may have certain rights depending on your jurisdiction, such as accessing, correcting, deleting, or exporting your data, or objecting to certain processing. To exercise these rights, please contact twinhornpublisher@gmail.com. We’ll verify requests before responding to protect user privacy.

14. Opt-Outs for Advertising

You can disable personalized ads via your device (“Limit Ad Tracking” on iOS or “Opt-out of Ads Personalization” on Android). You may also opt out through mechanisms offered by ad partners. Note this may reduce ad relevance but not stop ads entirely.

15. Security

We apply industry-standard administrative, physical, and technical safeguards (e.g., encryption, access controls) to protect your data. However, no system is fully immune to risks. In the event of a breach, we will comply with applicable notification laws.

16. App Store & Data Safety Disclosure

We ensure that privacy and data safety disclosures in app store listings are accurate and reflect actual data collection and usage. Mismatches may result in removal from app stores. We maintain internal records to keep these disclosures current.

17. Updates to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. The “Last updated” date at the top will be updated accordingly. For significant updates, we will notify users via in-app messages or email where possible.

18. Contact & Grievance Redressal

If you have questions, requests, or complaints related to your privacy or this policy, contact us at:

Email: twinhornpublisher@gmail.com
Website: twinhornstudio.me

19. Typical SDKs & Vendors

Below is a representative (non-exhaustive) list of SDK categories used across our titles:

  • Ad Networks & Mediation: AdMob, Unity Ads, AppLovin (MAX), ironSource, Vungle, Chartboost, InMobi, AdColony
  • Attribution & Measurement: AppsFlyer, Adjust, Branch, Kochava
  • Analytics & Crash Reporting: Firebase Analytics, Firebase Crashlytics, Google Analytics 4, Unity Analytics, Sentry
  • Payment Providers: Apple App Store, Google Play Billing

This Privacy Policy is designed to meet global legal requirements and platform expectations (e.g., GDPR, CCPA/CPRA, DPDPA, Google Play, Apple App Store). For game-specific variations, or to request localized versions or detailed vendor tables, please get in touch.